A shocking event took place at Vishal Mega Mart in Silchar, raising concerns about customer safety. On Tuesday, April 2, Salimul Hoque Laskar from Baskandi, Cachar went shopping there. While he was on the second floor, the building had several power outages. During one of these outages, someone stole Salimul’s phone and some cash.
Salimul didn’t notice any danger and continued his shopping inside the well-known store. As he moved around the store, the power went out several times, making him vulnerable. When he reached the checkout counter, he realized that his phone and around Rs 8000 were missing.
After discovering the theft, Salimul went to the manager to check the CCTV footage. Unfortunately, he was disappointed to find out that there were no surveillance cameras on the second floor. This raised worries about customer safety in Vishal Mega Mart. Salimul suspected that someone from the inside might have been involved in the theft.
During his conversation with the manager, Salimul asked about the store’s methods to stop items from being taken without payment. But it seemed like there wasn’t much effort to improve customer safety, and there were reports of staff behaving badly towards upset customers.
Talking to Media about Theft Incident In Vishal Mega Mart Silchar
Talking to Media Saminul said, “We have come to Vishal Market for shopping we have choose a few clothes to buy in that time power went out three times in the market. When I went to the cash counter I realize that my mobile and cash were missing. 15 minutes before theft I have a phone call and I gave the mobile to sister and she keep it in bag.
He also said, “When we went to manager for CCTV footage he said we don’t have camera in 2nd floor and third floor. In Fact he did not listen the customer. When I said if we take some clothes without paying you will catch us but know my mobile is missing why don’t you showing me the camera footage. The manager said we have CCTV Camera in 1st floor and in front of gate and in cash counter. We don’t have camera in 2nd floor and third floor. We don’t take any kind of risk of this thing. They only said logged FIR.”
After the incident, authorities came to get Salimul’s statement. When the media tried to ask the manager about it, they avoided answering and stayed quiet.
This situation shows that customers’ belongings in Vishal Mega Mart aren’t very safe, and the store doesn’t have enough security measures, despite being well-known. Salimul’s claims about possible involvement of store staff make people wonder if such incidents can be prevented in the future.
